Orders & Shipping 📦

Can I cancel or change my order?

Of course, simply email info@orshydration.com within 4 hours of placing your order and we will be happy to help if your order haven't been dispatched yet.

How do I report a damaged order?

Email info@orshydration.com within 7 working days with your order number + photos of damage. Opened tubes cannot be returned.

When will I get my order?

Standard UK delivery: 2-5 days via Evri.

Express: Next working day (order by midday, mainland UK only).

Who ships O.R.S products?

The delivery will be sent via our Morley Court - Distribution warehouse.

Where else can I buy O.R.S?

UK retailers: Amazon, Boots, Tesco, Sainsbury’s + independent pharmacies.

Do you ship internationally?

Not currently, but we’re working on it!

How do I track my order?

Check your confirmation email or track via your account here.

 

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