Frequently Asked Questions


How do O.R.S Hydration tablets work?

O.R.S Hydration Tablets use a precise combination of electrolytes, glucose, and minerals to replenish water and salts and help you to maintain a proper fluid balance.

Who uses O.R.S Hydration Tablets?

Anyone who may require hydration. O.R.S Hydration Tablets are used by professional athletes, people taking exercise and participating in sport, people travelling and those who may be suffering from dehydration due to illness.

Can I use O.R.S Hydration Tablets for sport?

Yes. O.R.S Hydration Tablets have been designed to ensure it is safe to be used by both amateur and professional athletes. They do not contain any substances that are prohibited by WADA (World Anti-Doping Agency). O.R.S Hydration Tablets have also been approved by Informed-Sport, a quality assurance programme for sports nutrition products. Informed-Sport certifies that all nutritional supplements that bear their logo have been tested for banned substances by the world class sports anti-doping lab, HFL Sport Science. Athletes choosing to use O.R.S Hydration Tablets can be reassured that it has been through a rigorous certification process.
We are happy to provide sports clubs with a certificate to confirm O.R.S Hydration Tablets contain no WADA prohibited substances.
We are active supporters of a world of doping-free-sport. For further information, please see,


Does O.R.S cause any side effects?

Most people do not suffer any side effects whilst using O.R.S Hydration Tablets, if you do experience any side effects stop using O.R.S and seek medical advice.

Can I mix O.R.S Hydration Tablets with other drinks?

No. O.R.S Hydration Tablets should only be dissolved in normal drinking water.

Can Patients with high blood pressure or cardiac disease use O.R.S Hydration Tablets?

People suffering from high blood pressure and/or cardiac disease should consider that each tablet contains 177 mg of sodium chloride. It is advisable to consult your GP or a Pharmacist before taking O.R.S Hydration Tablets.

Why does O.R.S sometimes change colour when prepared?

Our products are coloured using natural colourings, because of this the colour of prepared O.R.S can change when subject to different temperatures.


What's your return policy?

If you are unhappy with an item, have received an item damaged, or the item is not suitable then email within seven working days (excluding weekends and Bank Holidays) beginning the day after the day of the delivery of your item(s), quoting your order number/proof of purchase. You must take reasonable care of the item(s). Please ensure you send item(s) back to us with a proof of postage, quoting the order number on the outside of the package.

Where will my order ship from?

Orders from the United Kingdom are shipped from our UK warehouse and generally take 2-5 days to arrive. If you opt for Express Shipping, your order will arrive the next working day if you order before midday from within Mainland U.K. (NI and the Channel Islands will take longer).

Where is my order?